Privacy Policy

Who We Are

Static Ads Lab Inc. (“Static Ads Lab,” “we,” “us,” or “our”) operates StaticAds.ai, an AI-powered platform that helps apparel brands create static advertising creatives at scale.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. It applies to our website and web application at staticads.ai (the “Service”).

We've written this policy in plain language so it's easy to understand. If something isn't clear, please reach out to us at info@staticadslab.com.

Information We Collect

Information You Provide

• Account information: Your name, email address, and password when you create an account.
• Organization information: Organization name and details when you set up your workspace.
• Brand and product data: Brand assets, product information, and other content you add to the platform.
• Uploaded files: Documents and files you upload.
• Imported data: Data you import from connected platforms.
• Creative briefs: Instructions and briefs you create to guide content generation.
• Design data: If you use our plugin for third-party design tools, we may process design layouts, layers, dimensions, and exported images when you import, export, or sync content.
• Payment information: When you subscribe to a paid plan, payment details are collected and processed by our payment provider. We do not store your full credit card number on our servers.

Information Generated Through the Service

• AI-generated content: Ads, images, copy, and captions created by the Service based on your inputs.
• AI usage data: Records of AI processing requests for service delivery and billing purposes (we do not store the content of AI prompts or outputs in usage logs).

Information Collected Automatically

• Usage data: How you interact with the Service, including pages visited, features used, and actions taken. We collect this using analytics tools.
• Device and browser information: Your IP address, browser type, operating system, and device type.
• Cookies and similar technologies: See the Cookies section below for details.
• Local device storage: If you use our plugins, authentication credentials may be stored locally on your device. We do not have access to this locally stored data, and it remains on your device until you log out or clear plugin data.

Information From Third-Party Integrations

• E-commerce platforms: If you connect an e-commerce platform, we import product data such as names, descriptions, images, and variants.
• Advertising platforms: If you connect an advertising platform, we import campaign data, ad performance metrics, and ad creative information.

How We Use Your Information

We use the information we collect to:

• Provide the Service: Create and manage your account, generate ads, process your creative briefs, and deliver the features you use.
• Process AI requests: Send your content (such as product images, brand information, and creative briefs) to AI providers to generate ads, images, and copy on your behalf.
• Process payments: Manage your subscription, process charges, and handle billing.
• Communicate with you: Send transactional emails such as account confirmations, invite notifications, and important updates. We may also send product updates and marketing communications. You can unsubscribe from marketing emails at any time using the link in each email.
• Improve the Service: Analyze usage patterns to understand how people use the Service, identify issues, and make improvements.
• Ensure security: Detect and prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations: Meet our legal and regulatory requirements.

AI Data Processing

Our Service uses artificial intelligence from third-party providers to generate ads, images, and copy. Here's how we handle your data in this context:

• Processing your requests: When you use AI features, your content (such as product images, brand details, and creative briefs) is sent to our AI providers for processing. This is necessary to deliver the Service.
• No training on your content without consent: We do not use your specific content to train AI models unless you explicitly opt in. Your brand data, product images, and creative outputs are yours.
• Anonymized data for improvement: We may use anonymized and aggregated data (data that cannot identify you or your brand) to improve the Service and our AI capabilities.
• AI provider policies: Our AI providers have their own data handling policies. When processing your requests through their APIs, your data is subject to their respective data usage policies, which generally do not use API inputs for model training.

Third-Party Services

We use third-party service providers to operate the platform. Each has its own privacy policy governing how it handles data. These providers fall into the following categories:

• AI processing providers — for generating content on your behalf
• Cloud infrastructure and hosting providers — for data storage and computing
• Analytics providers — for understanding how the Service is used
• Email delivery providers — for transactional communications
• Payment processors — for billing and subscription management
• E-commerce and advertising platform integrations — when you connect your accounts
• Design platform integrations — when you use our plugins within third-party design tools

We only share the minimum data necessary for each provider to perform its function.

Cookies

We use cookies and similar technologies on our Service.

Essential Cookies

These are necessary for the Service to function. They handle things like keeping you logged in and remembering your preferences. You cannot opt out of these.

Analytics Cookies

We use analytics tools to understand how people use the Service. These cookies collect information about your visits, such as pages viewed and features used. This data helps us improve the product.

Advertising Cookies

We use advertising measurement tools to measure the effectiveness of our advertising campaigns and to understand how visitors arrive at our site. These cookies may collect information about your browsing activity for advertising purposes.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete cookies, but this may affect how the Service works for you. For advertising cookies, you can opt out through your browser settings or through the Digital Advertising Alliance's opt-out page.

Data Sharing

We do not sell your personal information. We share your data only in these situations:

• Service providers: With the third-party services listed above, solely to operate and deliver the Service.
• AI providers: With our AI processing partners when you use AI features, as described in the AI Data Processing section.
• Organization members: With other members of your organization on the platform, as determined by your organization's settings and roles.
• Legal requirements: If required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
• With your consent: In any other situation where you give us explicit permission.

Data Retention and Deletion

• Active accounts: We retain your data for as long as your account is active and as needed to provide the Service.
• Account deletion: When you delete your account, we deactivate it and begin removing your data from our active systems within a commercially reasonable timeframe. Residual copies may persist in encrypted backups for a limited period.
• Permanent deletion: You may request permanent deletion of your data by contacting us in writing at info@staticadslab.com. We will process your request in accordance with applicable law.
• Legal retention: We may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

Your Rights

Depending on where you live, you may have specific rights regarding your personal information.

If You're in the European Union or United Kingdom (GDPR / UK GDPR)

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data (“right to be forgotten”)
• Port your data to another service in a machine-readable format
• Restrict how we process your data
• Object to certain types of processing
• Withdraw consent at any time, where processing is based on consent

Our legal bases for processing include: performance of a contract (providing the Service), legitimate interests (improving the Service, security), consent (marketing cookies, AI training opt-in), and legal obligations.

If You're in California (CCPA / CPRA)

You have the right to:

• Know what personal information we collect and how we use it
• Delete your personal information
• Opt out of the sale or sharing of your personal information (we do not sell your personal information)
• Non-discrimination for exercising your privacy rights

If You're in Canada (PIPEDA)

You have the right to:

• Access your personal information in our possession
• Request corrections to inaccurate information
• Withdraw consent for the collection, use, or disclosure of your information (subject to legal or contractual restrictions)

How to Exercise Your Rights

To exercise any of these rights, email us at info@staticadslab.com. We will respond within the timeframe required by applicable law (typically within 30 days). We may need to verify your identity before processing your request.

International Data Transfers

Our Service is operated from Canada and the United States. If you are located outside these countries, your information will be transferred to and processed in Canada and/or the United States.

We take appropriate safeguards to ensure your data is protected in accordance with applicable law, including the use of standard contractual clauses where required and reliance on the adequacy decisions of relevant authorities.

Security

We use commercially reasonable technical and organizational measures to protect your information, including encryption of data in transit and at rest, access controls and authentication, regular security assessments, and secure infrastructure hosting.

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children

The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on the Service before the changes take effect. We encourage you to review this policy periodically.

The “Last Updated” date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: